Your privacy is respected by us. DentalZorg Dentistry strives to guarantee your privacy as well as possible and will treat the information you provide to us confidentially. When processing personal data, we observe the applicable privacy laws and regulations. In this privacy and cookie statement we inform you about the way in which we handle your data.
Categories of personal data
By using the website and the services available on it, you leave certain information with us. This also happens in our practice in the context of the execution of the treatment agreement. That can be personal data. We only store and use the personal data that are provided directly by you or that it is clear when it is stated that they are provided to us for processing.
Depending on the service you use, we may collect the following information:
- name and address details;
- Sex;
- ISBN;
- E-mail address;
- Phone number;
- Data regarding your health;
- The name of your health insurer;
- The name of your other healthcare provider;
- Time, date and location of your appointment;
- Payment details (Account number and name of bank);
- Creditworthiness data (in case of new patient and basic insurance).
Basis for data processing
We may only lawfully process your personal data if we do so on a legal basis. We process your personal data because this is necessary for the execution of the agreement between you and us, as laid down in Article 6 paragraph 1 sub b of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about current events or changes in our services. This basis is laid down in Article 6 paragraph 1 sub f of the GDPR.
Data processing purposes
The personal data collected by us is used for the following purposes:
- Creating a patient code (file) to register with the practice;
- Keeping your medical record;
- Scheduling an appointment;
- Carrying out a treatment;
- Carrying out a credit check;
- Keeping track of preferences indicated by you;
- Improving our services;
- Carrying out other services and treatments you have requested.
Provision of your personal data to third parties
In principle, we only provide your personal data to third parties if you have given permission for this yourself. The provision of data without your consent takes place if this is necessary to be able to perform the agreement between you and us or if a legal obligation dictates this.
Retention periods
We will not keep your data for longer than is necessary for the purposes described in this privacy and cookie statement, unless this is necessary on the basis of a legal obligation. For the storage of your medical data, we use the statutory retention period of 15 years from the Medical Treatment Agreement Act. In addition to the WGBO, we also take into account retention periods arising from other legislation if necessary.
Security Measures
We have taken appropriate security measures to protect your data as well as possible. We work with the Simplex medical software package, which processes and sends all data encrypted. Our website is secured with an SSL certificate so that all data is sent encrypted.
The use of cookies
We use cookies for the functioning of our practice website. Cookies are information files that can be automatically stored on or read from the visitor’s device (such as PC, tablet or smartphone) when visiting a website.
Read more about the use of cookies on our website
Your rights
When you have provided us with personal data, you have various rights that you can exercise. You have the right to access, rectify and delete your data. You can also request us to transfer your data to you or another party or to restrict data processing. You are also free to object to the processing of your data. You can also withdraw your consent to the data processing at any time. You can make your request known to us by sending us an e-mail to questions[@]dentalzorg.nl or by contacting us by telephone on 075-6555500. We aim to respond to your request within 14 working days.
whatsapp
Of course DentalZorg treats the information you share with us via WhatsApp confidentially. WhatsApp is an external party. For this reason, DentalZorg cannot guarantee the privacy security of WhatsApp. We advise you to read WhatsApp’s terms of service, privacy policy and IP policy. By agreeing to these terms and conditions, we assume that you are aware of the level of security when using WhatsApp. When you contact our WhatsApp service, our General Terms and Conditions apply. Of course we offer security in the field of privacy.
Facebook, Twitter, Youtube and Linkedin
This website includes buttons to promote or share pages on the social networks Facebook, Twitter, Youtube and Linkedin. These social media buttons work with cookies from the relevant social media party, namely Facebook, Twitter, Youtube and Linkedin. However, these cookies are only placed when you click on these links.
Our contact information
Do you have any questions or comments after reading this privacy and cookie statement? Then you can contact us via the contact details below:
Mr A. Chaki
E-mail: Personeelszaken@dentalzorg.nl
Phone: 075-6555500
